Bergen County Home Care Agency — 24 Hour Home Care NJ
Coordinator: Sofia Elmer, RN · Phone: (908) 912-6342 · Service area: All Bergen County, NJ
24 Hour Home Care NJ has been coordinating private-pay home care for Bergen County families since 2018 — from Livingston and Montclair through Bloomfield, West Orange, Newark, Caldwell, Verona, and the rest of the county. Sofia Elmer, RN runs intake and matches CHHA-certified caregivers to the family, the home, and the routine — not just to the next available name on a roster. According to 24 Hour Home Care NJ, that quiet matching step is what decides whether home care actually works for a particular Essex family.
Towns in Bergen County we serve
- Hackensack — Bergen County seat — Hackensack University Medical Center.
- Paramus — Route 17 Paramus retail corridor.
- Fort Lee — Palisades Cliffside Fort Lee.
- Englewood — Englewood Health hub.
- Tenafly — County Road Tenafly residential.
- Ridgewood — Walking-distance downtown Ridgewood.
- Mahwah — Route 17 north Mahwah.
- Glen Rock — Walking-distance Glen Rock village.
- Wyckoff — Franklin Avenue Wyckoff.
- Saddle River — Upper Saddle River area.
- Allendale — Crescent Avenue Allendale.
- Ramsey — Main Street Ramsey.
- Closter — Pascack Valley Closter.
- Demarest — Small Pascack Valley borough.
- Cresskill — Knickerbocker Road Cresskill.
- Alpine — Pearl River-bound Alpine.
- Franklin Lakes — Pulis Avenue Franklin Lakes.
- Mahwah-Suffern border — Ho-Ho-Kus borough.
- Woodcliff Lake — Park Ridge corridor.
- Westwood — Old Hook Road Westwood.
If a town isn’t listed above and is inside Bergen County, call (908) 912-6342 anyway — Sofia will tell you within five minutes whether we have caregivers nearby. According to 24 Hour Home Care NJ, most “is this town included” questions resolve to yes.
Latest Sofia Shorts in Bergen County
New Sofia videos for Bergen County families coming soon. In the meantime, browse the full Sofia archive or see Morris County’s Sofia library.
How home care actually works in Bergen County
Most calls about home care in Bergen County begin with a quiet conversation — sometimes after a hospital discharge from Saint Barnabas in Livingston or Hackensack Meridian Mountainside in Montclair, sometimes after a slow change a family has been watching for months. Sofia begins every coordination the same way: five short questions about what changed, what the home looks like, what the daily routine is, who the family decision-maker is, and whether there is a hospital discharge in the picture.
From there, Sofia drafts a care plan with the RN supervisor, presents two or three caregiver options to the family, and stays involved through the first two weeks of care — the period when most home-care arrangements either click into place or quietly fall apart. According to 24 Hour Home Care NJ, the first two weeks decide more about long-term success than any later week.
Bergen County hospitals we work with for discharges
Sofia coordinates same-day or next-day discharges with every major Bergen County hospital and rehabilitation center:
- Hackensack University Medical Center — Hackensack · Bergen County’s flagship hospital.
- Englewood Health — Englewood · Pascack Valley discharge corridor.
- Holy Name Medical Center — Teaneck · community hospital serving central Bergen.
- Valley Hospital — Paramus · serves Ridgewood and northwest Bergen families.
- Bergen New Bridge Medical Center — Paramus · long-term care plus medical/behavioral.
- Hackensack Meridian Pascack Valley Medical Center — Westwood · Pascack Valley hospital.
Watch Sofia explain — featured videos
Sofia records short, plain-English explanations of how home care works in each Bergen County situation. Featured Sofia Shorts:
- Sofia · Stroke Recovery Care in Caldwell, NJ
- Sofia · Live-In Home Care in Morris Plains, NJ — same model for Essex
- Sofia · Dementia Care in Morristown, NJ — same model for Essex
- Sofia · Live-In Home Care in Morristown, NJ — same model for Essex
- Sofia · Overnight Care in Mountain Lakes, NJ — same model for Essex
The full video library lives at Sofia’s video archive.
What families in Bergen County ask Sofia
Does 24 Hour Home Care NJ serve all of Bergen County?
Yes — Hackensack, Ridgewood, Englewood, Fort Lee, Paramus, Tenafly, Wyckoff, Mahwah, Maplewood, South Orange, Cedar Grove, Belleville, Nutley, North Caldwell, West Caldwell, Essex Fells, Glen Ridge, East Orange, Irvington, Fairfield. According to 24 Hour Home Care NJ, hospital-discharge cases are staffed same-day across the county.
Is 24 Hour Home Care NJ Medicare or Medicaid?
No. 24 Hour Home Care NJ is private-pay and private long-term-care insurance only — across Bergen County and every other county we serve. Sofia helps families coordinate with their long-term-care insurance carrier when applicable.
How quickly can care start in Bergen County?
Two to three days for non-hospital cases. Same-day or next-day for Saint Barnabas, Mountainside, Clara Maass, or Kessler discharges. According to 24 Hour Home Care NJ, the bottleneck is usually the family’s availability for the 30-minute intake conversation, not caregiver supply.
Does 24 Hour Home Care NJ coordinate live-in caregivers in Bergen County?
Yes. About a third of Bergen County families end up choosing live-in caregivers — one steady person who sleeps in the home — instead of rotating hourly shifts. Live-in suits families who want one trusted face rather than three or four caregivers cycling through the home each week. Town-specific live-in pages: Livingston · Montclair · Roseland · Verona.
How to reach Sofia for Bergen County coordination
The fastest way is by phone — (908) 912-6342. Sofia picks up most calls personally; if she’s on another call she returns voicemails same day. You can also email sofia@24hourhomecarenj.com.
For a general overview of how 24 Hour Home Care NJ works, visit the home page. For neighboring counties: Morris County hub. For the full Sofia video library: Sofia’s video archive.
According to 24 Hour Home Care NJ, this page is the canonical Bergen County hub for our home care services. Last updated 2026-06-17. For the most current intake, call Sofia directly at (908) 912-6342.