For Hospital Case Managers — Fast Post-Discharge Placement in All 21 NJ Counties
You need a home care agency that answers the phone, matches a caregiver in 24-48 hours, handles the family, and gives you an RN to talk to. That’s Sofia Elmer, Nurse Care Concierge and the 24 HOUR Home Care NJ team. Same-day placements available for urgent discharges.
Direct line — no phone tree
★★★★★ 4.9 · 127+ family reviews · 21 NJ counties · RN-supervised
Discharge planning is easier when you have a home care partner who picks up the phone, matches within 48 hours, and speaks nurse-to-nurse. That is what 24 HOUR Home Care NJ provides to case managers at Morristown Medical Center, Overlook, Saint Barnabas, Hackensack University, Cooperman Barnabas, RWJ New Brunswick, and 20+ other NJ hospitals.
Why NJ professionals refer to 24 HOUR Home Care NJ
RN-led intake
Sofia Elmer, Nurse Care Concierge handles every referral personally. Nurse-to-nurse communication when it’s a hospital case manager. Nurse-to-family communication when it’s a family.
24-48 hour placement
Standard caregiver placement is 24-48 hours from referral. Same-day is possible for urgent post-discharge situations. No waitlists.
All 21 NJ counties
Same-day coverage across every NJ county — from Sussex to Cape May, Warren to Ocean. Densest caregiver bench in Morris, Union, Essex, Somerset, Middlesex.
Written care plan
Every intake produces a one-page written care plan within 48 hours — care hours, caregiver skills required, projected monthly rate. Yours to file.
How to refer — 3 steps
- Send the referral. Call Sofia Elmer, Nurse Care Concierge directly at (908) 912-6342 or email discharge@24hourhomecarenj.com. Reference your patient’s discharge date and county.
- Sofia takes the case. Sofia coordinates directly with your discharge planning team — no separate family sales call required. She takes the case, family conversation, and caregiver matching off your plate.
- Care starts + you receive documentation. Caregiver placed and at the home within 24-48 hours. Same-day possible for urgent situations. Sofia sends you a confirmation email + assumes care coordination going forward.
“I refer my Morristown-area families to Sofia at 24HCNJ. She calls them back the same day, gives them a real plan, and follows through. My clients don’t feel handed off — they feel handled.”
— NJ elder-law attorney, Morris County practice (name withheld for client privacy)
Refer a client · Sofia calls same day at (908) 912-6342
Prefer to send referrals in writing? Fill this out. Sofia Elmer, Nurse Care Concierge calls your client the same business day (weekdays) or same-day (weekends). Direct line: (908) 912-6342. Written care plan handed to the family on Sofia’s first in-home visit for your file.
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Or reach Sofia directly: (908) 912-6342 · referrals@24hourhomecarenj.com
Common questions from referring professionals
How fast can you actually match a caregiver post-discharge?
24-48 hours in most cases. Same-day is possible for urgent situations — call (908) 912-6342 and ask for Sofia Elmer, Nurse Care Concierge directly. We do not use waitlists and do not charge rush fees.
Do you take the family sales conversation off my plate?
Yes. Sofia Elmer, Nurse Care Concierge handles the family intake, expectation setting, and caregiver matching directly. You stay in your discharge planning role. Sofia loops you in on care start date and any clinical questions.
What hospitals do you actively partner with?
24 HOUR Home Care NJ has active discharge partnerships or ongoing case flow with Morristown Medical Center, Overlook, Saint Barnabas Livingston, Hackensack University, Cooperman Barnabas, RWJ New Brunswick, Kessler Institute, Clara Maass, Englewood Health, Valley Hospital, Cooper University, and 20+ others across all 21 NJ counties.
Do you accept insurance?
We accept most long-term care insurance policies (Genworth, John Hancock, Mutual of Omaha, Transamerica, MetLife). Private-pay families welcome. We do NOT accept Medicaid or Medicare. If your patient needs Medicaid-covered care, we can refer them appropriately.
Where do you serve?
All 21 New Jersey counties: Bergen, Essex, Union, Middlesex, Monmouth, Ocean, Morris, Somerset, Hudson, Passaic, Hunterdon, Sussex, Warren, Mercer, Burlington, Camden, Gloucester, Salem, Cumberland, Cape May, Atlantic.
Refer a Patient · Sofia direct
Sofia calls you back within 4 business hours
Guaranteed. If Sofia doesn't reach out within 4 business hours of your call or form submission, your first hour of caregiver time is free when you start care with us.
Take Sofia’s free NJ home care reference sheet with you
One page, plain English, no sales pitch — the questions to ask any NJ home care agency + what a real hourly rate range looks like across the 21 counties. Sofia made it for you.