By Sofia Elmer, RN · Care Coordinator · 24 Hour Home Care NJ
Kessler Institute for Rehabilitation, part of Select Medical, runs four inpatient campuses in New Jersey: West Orange on Pleasant Valley Way, Chester on Pleasant Hill Road, Marlton in Burlington County, and Saddle Brook off Route 80. When a Kessler case manager calls us Monday morning for a Wednesday discharge, we’ve got a CHHA at the door before the Kessler Home Care PT shows up for the first visit. We work the 72 hour post-rehab window Select Medical builds into its discharge planning.
Call Sofia · (908) 912-6342Quick Answer
24 Hour Home Care NJ accepts Kessler Institute discharges from West Orange, Chester, Marlton, and Saddle Brook the same day a case manager calls. We send a CHHA within 24 to 72 hours of discharge, coordinate with the Kessler Home Care PT or OT schedule, and confirm transfer equipment is in the home. Call Sofia at (908) 912-6342.
How Coordination With Kessler Case Managers Works
Kessler Institute runs its discharge planning through a case management team embedded on each inpatient floor. According to 24 Hour Home Care NJ, the fastest handoffs happen when the Kessler RN case manager or social worker calls us directly, usually three to five days before the planned discharge. We pull the five facts we need in the first call: expected discharge date, functional independence measure score, transfer status, equipment order from the DME vendor, and the home address.
Sofia Elmer, our RN care coordinator, runs roughly 15 to 20 Kessler handoffs a month across the four campuses. She’ll walk through the therapy plan the Kessler physiatrist wrote, confirm whether Kessler Home Care is sending its own PT and OT for the follow-on skilled visits, and lock a CHHA start time while the patient is still on the inpatient unit. For a Friday discharge, she’ll pre-stage the caregiver on Thursday so the home is covered the moment the medical transport pulls into the driveway.
We don’t require Kessler staff to fax a referral packet first. A phone call to (908) 912-6342 opens the case. The signed physician order can follow by secure email within the business day. For a Saddle Brook discharge heading home to Paramus or Fair Lawn, that single call shortens the setup clock by two full business days.
The Four Kessler Campuses and the Towns We Cover
Kessler’s four New Jersey inpatient rehab hospitals each pull from a different catchment, and we staff every one of them. West Orange on Pleasant Valley Way is Kessler’s flagship and the largest, discharging patients across Essex, Union, and Morris counties. Chester on Pleasant Hill Road serves Morris and northern Hunterdon. Marlton covers Burlington, Camden, and Gloucester. Saddle Brook pulls from Bergen, Passaic, and northern Essex.
For a West Orange discharge heading home to Short Hills, Livingston, Maplewood, Millburn, or South Orange, our Scotch Plains office is 25 minutes away and we keep a heavy CHHA roster in Essex County. Chester discharges to Mendham, Chester Township, Long Valley, or Washington Township route to our Morris County roster. Saddle Brook discharges to Paramus, Fair Lawn, Hackensack, Teaneck, or Ridgewood pull from the Bergen County roster. Marlton we staff out of our South Jersey network and run with the same 72 hour start promise.
Common Kessler Recoveries We Staff
Kessler is a tertiary rehab destination, which means the patients discharging home are not routine. The four recovery patterns we see most often from Kessler are post-stroke (hemiplegia, aphasia, dysphagia safety), spinal cord injury (SCI), traumatic brain injury (TBI, often with cognitive and behavioral components), and complex orthopedic (post-amputation, revision joint replacement, multi-trauma). Each pattern changes who we assign.
A 62-year-old post-stroke patient discharging to Livingston with left hemiparesis and dysphagia needs a CHHA who’s handled modified-barium-swallow precautions before. She’ll follow the speech therapist’s thickened-liquid protocol and alert us the moment coughing patterns change at mealtime. An SCI patient going home to Chatham after a C6 injury needs a caregiver trained in transfer techniques and intermittent catheterization support. A TBI patient heading to Mendham with impulsivity and short-term memory gaps needs a CHHA used to redirection work. According to 24 Hour Home Care NJ, those three recovery types account for about 70% of our Kessler handoffs.
Kessler case manager calling for a discharge this week?
Sofia answers her cell seven days a week.
Call (908) 912-6342The 72 Hour Start Window After Kessler
Kessler Institute’s discharge planners work to a 72 hour post-discharge coverage window. That matches the CMS post-acute readmission tracking window and the Select Medical internal readmission policy. We treat the first 24 hours as our default start. If a Kessler case manager calls Tuesday for a Wednesday 2 pm discharge, our CHHA is at the door Wednesday evening and back Thursday at 7 am for the first full day.
Families sometimes ask for the 72 hour slot when an adult child is flying in from out of state. We’ll hold the caregiver assignment and run a welfare phone call on day 1 and day 2 to catch the medication confusions, the fall risks, and the missing supplies that families don’t know to ask about. Our 24-Hour Home Care in New Jersey · Post-Rehab Caregivers service line is built around the Kessler, inpatient-rehab-facility discharge pathway specifically.
We’ve learned the hard way that a Friday afternoon rehab discharge without a Friday evening caregiver fails roughly one in three times. The weekend readmission rate is the single biggest reason Kessler case managers ask us to prioritize Friday starts. Our weekend roster is deeper than our weekday roster for exactly this reason.
Equipment Setup Before the CHHA Arrives
Kessler’s inpatient OT team sends every patient home with an equipment order written days before discharge. A post-stroke patient usually gets a hospital bed, bedside commode, transfer board, and grab bars for the bathroom. SCI patients often add a Hoyer lift, a shower chair, and a specialty wheelchair cushion. TBI patients may need door alarms and stovetop safety covers depending on the cognitive profile.
Our Scotch Plains team doesn’t deliver DME ourselves. The Kessler OT typically orders through a local vendor (Byram Healthcare, Advacare, or similar) and schedules drop-off for the morning of discharge. What we do is confirm the equipment arrived before the CHHA shows up, and we’ll re-call the DME vendor directly if a Hoyer lift or hospital bed is running late. According to 24 Hour Home Care NJ, roughly one in four Kessler discharges has at least one equipment gap on day 1, which is the gap families need a caregiver on site to catch.
Working Alongside Kessler Home Care
Kessler Home Care is Select Medical’s own skilled home health arm. They send PTs, OTs, speech-language pathologists, and skilled nurses for the follow-on visits a Kessler physiatrist orders. For a post-stroke patient, that typically means PT three times a week, OT twice a week, and speech twice a week in the first month. What Kessler Home Care doesn’t cover is the 8 to 24 hour-a-day CHHA care families need for transfers, meals, medication reminders, and overnight supervision.
That’s where we come in. When Kessler Home Care sends its PT at 10 am Monday, our CHHA is at the house ready to help the patient transfer from bed to the therapy area. The PT runs the session, writes her note, and leaves. Our caregiver is there the other 23 hours a day. We coordinate schedules so the Kessler PT isn’t walking into an empty house, which keeps clinical notes accurate and gets family questions answered on the spot. According to 24 Hour Home Care NJ, this dual-arm model is how most Kessler discharges actually succeed at home.
We do not accept Medicaid or Medicare for our care. Our service is private pay and private insurance only, which includes long-term care policies from John Hancock, Genworth, MetLife, Transamerica, and Mutual of Omaha, plus VA Aid and Attendance for qualifying veterans. The VA Caregiver Support program can help eligible veterans navigate the Aid and Attendance benefit separately.
Staffing Levels and Rates
We staff three common patterns off a Kessler discharge: companion day shifts, 24-hour rotation (two CHHAs splitting the day), and live-in (one caregiver in the home with built-in sleep hours). Here’s the table we send Kessler case managers when they ask what to tell families.
| Staffing Level | Hours | Typical Kessler Discharge Fit | 2026 Rate |
|---|---|---|---|
| Companion day shifts | 4 to 12 hr blocks | Light post-ortho, late-stage stroke recovery | $30/hr and up |
| 24-hour rotation | Two 12-hr CHHAs | Post-stroke with dysphagia, SCI, TBI with wandering | $720 to $1,080/day |
| Live-in | One CHHA, 24-hr presence | Stable mid-stage recovery, stable SCI with family backup | $400 to $550/day |
Most Kessler discharges start on 24-hour rotation for the first two to four weeks and step down as the patient’s stamina returns. For dementia-overlap discharges, we often move families to dementia home care patterns within the first month. The home care after hospital discharge pillar page walks through the full post-acute pathway from acute hospital to rehab to home.
FAQ
Will Sofia talk to the Kessler case manager directly?
Yes. Sofia Elmer, our RN care coordinator, takes the Kessler case manager call herself and runs the handoff. She confirms the FIM score, transfer status, equipment order, and medication list in the first ten minutes, then books the CHHA start. Case managers can reach her at (908) 912-6342 seven days a week. Written orders can follow by secure email.
Do you work with Kessler Home Care’s PT and OT visits?
We work alongside Kessler Home Care every week. Their PT, OT, and speech visits sit on top of our CHHA care. We time our caregiver’s shift so your Kessler PT isn’t walking into an empty house. The CHHA helps the patient transfer, assists during the session when the therapist asks, and makes sure the next-visit instructions get followed. Call Sofia at (908) 912-6342.
How fast can you start care after a Kessler discharge?
Within 24 hours in most cases. If a Kessler case manager calls Monday for a Wednesday discharge, we have a CHHA at the door Wednesday evening and back Thursday at 7 am. The outer edge is 72 hours. For Friday afternoon discharges from West Orange or Saddle Brook, we strongly recommend a Friday evening start to avoid weekend readmission risk.
Can you handle a post-stroke dysphagia patient at home?
Yes. Our West Orange and Essex County rosters include CHHAs trained in modified-barium-swallow precautions and thickened-liquid protocols. The caregiver follows the speech therapist’s written mealtime plan and alerts us the moment coughing or wet-voice patterns change. We don’t accept a dysphagia case unless we can match the right trained caregiver. Call (908) 912-6342 to confirm roster fit.
Do you accept Medicare or Medicaid for home care after Kessler?
No. 24 Hour Home Care NJ is private pay and private insurance only. That means no Medicaid and no Medicare. The policies we do work with include long-term care from John Hancock, Genworth, MetLife, Transamerica, and Mutual of Omaha, plus VA Aid and Attendance. Call (908) 912-6342 and Sofia will walk through the payment options at 24hourhomecarenj.com.
Call Sofia Today
Kessler Institute discharges from West Orange, Chester, Marlton, and Saddle Brook handled seven days a week. CHHA at the door within 72 hours.
Call (908) 912-6342Take Sofia’s free NJ home care reference sheet with you
One page, plain English, no sales pitch — the questions to ask any NJ home care agency + what a real hourly rate range looks like across the 21 counties. Sofia RN made it for you.